Privacy Policy

1. Introduction

Victim Empowerment Alliance (“VEA”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information Collection

We collect both Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII) from users when they sign up on our website or through an advertisement.

2.1 Personally Identifiable Information (PII)

PII is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. The PII we collect may include, but is not limited to:

• Name: Your full name as provided during registration.
• Email Address: Your email address for communication and updates.
• Phone Number: Your contact number for direct communication, if provided.
• Address: Your physical or mailing address, if required for certain services.
• Other Details: Any additional personal information you provide while using our services or contacting us.

2.2 Non-Personally Identifiable Information (Non-PII)

Non-PII is information that cannot be used to identify a particular person. This information is collected in a way that does not identify any individual user. The Non-PII we collect may include, but is not limited to:

• IP Address: We may collect your IP address to monitor and analyze trends, administer the site, track user movements, and gather broad demographic information.
• Browser Type: Information about the browser you are using helps us improve our website’s functionality and compatibility.
• Operating System: Details about the operating system used by visitors for compatibility and performance optimization.
• Referral URL: Information about the site from which you were referred to our website.
• Pages Visited: Data on the pages you visit on our website and the time spent on each page.
• Clickstream Data: Information about the sequence of clicks or taps made by visitors while navigating through our website.

3. Use of Information

We use your personal and other information to provide emotional help and support services. We may also use your information to contact you with updates and other relevant information.

4. Data Protection

We take the security of your personal information seriously and use various methods to protect it. All user data is protected with SSL encryption and other industry-standard measures to ensure your information is secure.

However, please be aware that no method of transmitting information over the internet or storing information is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Therefore, you acknowledge that any information you share with us is at your own risk.

VEA shall not be held liable for any unauthorized access, hacking, data loss, or other breaches that occur outside the scope of our normal protection measures. We encourage you to take steps to protect your personal information, such as using strong passwords and avoiding sharing sensitive information through unsecured channels.

5. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties unless it’s necessary to provide you with the full service in coordination with our partners. We may release information when it is necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

6. Compliance with AML and KYC Regulations

As a Canadian non-profit organization, VEA complies with all Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.

7. Cookies

Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture and remember certain information.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these sites. Hence, we advise you to visit the third-party website and read their Privacy Policy before using the site. VEA shall not be held liable for any losses you incur by using third-party websites.

9. Changes to this Privacy Policy

VEA reserves the right to modify this Privacy Policy at any time without any prior notice. Any changes will be posted on this page, and your continued use of the site after such changes signifies your acceptance of the updated policy. We advise you to check this Privacy Policy from time to time and ensure you agree with everything outlined in it.

10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:
Victim Empowerment Alliance
Email: [email protected]